sales policy

*IMPORTANT*

Please read our sales policy and make sure you fully

understand it before purchasing an animal from us.


POULTRY SALES POLICY

1. Starting on January 1st of each new year we open our Poultry Waiting List.  If you would like your name on our waiting list, please contact us.

2. Our waiting list is filled on a first come, first served basis.  Orders will be filled in the order they are received.

3. We cannot guarantee that we will be able to fill all the orders on our waiting list, especially those placed late in the season or those near the bottom of our waiting list.  We will do our best to fill as many orders as we can but hatch rates and genders are the will of Mother Nature and we have no control over them.

4. We cannot guarantee that we will have as many birds as you are looking to purchase of each breed.  You are welcome to let us know how many of each breed you are looking for but we cannot promise that those specific numbers or genders will hatch.  

5. Please keep your numbers reasonable - we simply cannot fill orders for 20 or 30 birds as we are a small scale operation.  For day-old chicks and pullets, please try to keep your requests to around 5 or 6 birds per breed.  For turkeys and ducks we can usually fill orders between 10 and 15.   If we are able to hatch more then you are welcome to purchase more but we simply cannot guarantee numbers until the hatch is complete.

6. Once your hatch is complete we will contact you and let you know what we have available.  At that point you can choose how many of each available breed you would like to purchase.

7. We cannot guarantee hatch rates.  We cannot guarantee how many birds of each breed will hatch.  We cannot guarantee what genders will hatch.  Please be flexible with your order as we cannot guarantee that we will be able to fill it exactly as you expect.

8. If you are not satisfied with your hatch then you are welcome to be put on our waiting list again but you will be placed at the bottom and we cannot guarantee that we will be able to reach your order before the season ends.  We generally have a lot of orders to fill and we simply cannot keep pushing other orders back so that you can wait for the perfect hatch.  The only exception would be if the hatch rate on your order was exceptionally low.  This will be at our discretion.

9. Your chicks will be available for pick up once the entire hatch is finished and the chicks have had time to dry off.  We cannot hold your chicks for more than 3 days after the hatch is complete.  If you are unable to pick them up within the three-day time frame then we charge $5.00 per day thereafter until you can pick them up.

10. At the time you place your order we cannot guarantee an exact date when your order will be ready.  We start hatching when fertility is high enough (usually around April/May) and we will contact you when we are ready to start incubating your eggs.  At that point we can give you a better idea of when your order will be ready.

11. Day-old chicks are available starting in May.  Pullets are available starting in September. We stop hatching at the end of June therefore no day-old chicks will be available past July.

12. No deposit is required as hatch rates are not guaranteed.

13. We do not vaccinate our birds. We deworm them using herbal and naturaltreatments.

14. We do not accept returns or offer refunds on poultry.  We also do not allow birds to return to our farm once they have left, this is due to bio-security concerns. 

15. We reserve the right to refuse a sale at any time.  We also reserve the right to have first pick of any birds we wish to retain.

16. All birds that leave our farm are healthy at the time of purchase.  We do not sell sick or injured birds.  We cannot guarantee the health of your birds once they leave our farm as there are too many variables.

17. We offer ongoing support to anyone who has purchased from us. Please feel free to contact us via phone or email at any time if you have any questions or concerns.

18. All birds must be fully paid for before leaving our farm.  Payment must be made via email transfer or cash before you leave with your birds.  There are no exceptions to this rule.

RABBIT SALES POLICY

1. We keep an ongoing waiting list open.  If you would like to be placed on our waiting list then please contact us.

2. We always refer to our waiting list before posting available bunnies for sale online.

3. We cannot guarantee how many bunnies will be born per litter or what colours or genders they will be.  If you are looking for a specific colour or gender then please keep in mind that you may have to wait longer for your bunny to become available.

4. We sex bunnies around 4 to 6 weeks of age, at which point we list them for sale.  

5. No bunny shall leave our farm before the age of 8 weeks old.

6. We require a 50% non-refundable deposit of the purchase price in order to hold your bunny for you.  Under no circumstance will we hold a bunny for you without a deposit.

7. Once you have chosen a bunny to bring home with you, you have 2 days to send us a deposit.  If we do not receive your deposit within two days then that particular bunny will be re-listed for sale.

8. We accept deposits via email transfer or cash.  No cheques please.

9. If you decide to back out of the sale then your deposit will be deemed forfeited.  However, if an issue with your particular bunny arises and we deem that bunny no longer eligible for sale then your deposit may be returned or used towards the purchase of another bunny. 

10. A pick up date and time will be arranged for you to come and pick up your bunny once it reaches 8 weeks of age.  You must pick your bunny up on the arranged date and time.  If you are unable to pick your bunny up on the arranged date and have to delay pick up then we will charge a fee of $5.00 per day per bunny as a holding fee.  This will be payable upon pick up.

11. No bunny shall leave our farm without first being fully paid for.  You will be required to make your final payment before you leave with your bunny.  There are no exceptions to this rule. Final payments are to be made via email transfer or cash.  No cheques please.

12. All bunnies that leave our farm are healthy.  We do not sell sick or injured bunnies.  We cannot guarantee the health of your bunny once it leaves our farm as there are too many variables.

13. We do not vaccinate our bunnies.  We deworm them using herbal treatments.

14. We do not offer stud services nor do we sell does that have been exposed to a male.

15. We do not offer refunds or accept returns on any bunnies that have left our farm. We simply do not have the room to re-home them.

16. Any descriptions we give about our rabbits are to the best of our knowledge.  We work hard to breed rabbits that are as close to the Standard of Perfection as possible but not all of our rabbits are show material, some will be best suited as breeders and others as pets.  

17. We cannot guarantee how a rabbit will develop once it fully matures.  We can give you our best opinion but there are no guarantees.  We cannot guarantee the fertility or litter size of any rabbit that leaves our farm.

18. We reserve the right to refuse a sale at any time.  We also reserve the right to have first pick of any litter.

19. We offer ongoing support to anyone who has purchased a bunny from us.  If you ever have any questions or concerns then please feel free to contact us.

GOAT SALES POLICY

1. Once our does have been confirmed pregnant we will open our waiting list.  We can usually confirm pregnancies in mid-winter as we breed in the fall and it can take a few months to tell if a doe is pregnant.

2. We always refer to our waiting list before listing any kids for sale online.

3. Our waiting list is serviced on a first come, first served basis.  The first person on our waiting list gets first choice of available kids and we will go down the waiting list from there.

4. We reserve the right to have first choice of any kids born.  After we have made our selection we will list all available kids for sale. We like to observe the kids for at least 2 weeks before deciding if we will be retaining any.  At that point they will be listed for sale.  Sometimes we take a bit longer to decide so please be patient.

5. We also reserve the right to refuse a sale at any time.

6. Once you have chosen which kid you would like to reserve you have 2 days to send us a deposit.  If we have not received a deposit within two days then that particular kid will be re-listed for sale.

7. A 50% non-refundable deposit of the purchase price is required to hold your kid for you.  Under no circumstance will we hold a kid without a deposit.

8. If you decide to back out of the sale then your deposit will be deem forfeited.  If, however, we deem your chosen kid ineligible for sale at any time then your deposit will be returned or it can be used towards the purchase of another kid.

9. Deposits must be made via email transfer or cash.  No cheques please.

10. All goats who leave our farm are healthy.  We do not vaccinate our goats.  They all receive annual vitamin shots and are dewormed using herbal treatments.

11. We do not accept returns or give refunds for any goats who have left our farm.  This is due to bio-security concerns.

12. We cannot guarantee the health of any goat once it leaves our farm as there are too many variables.

13. We do not offer stud services or sell does that have been exposed to a male.

14. We cannot guarantee how many kids will be born per kidding or what colours or genders they will be.  If you are looking for a specific colour or gender then please keep in mind that you may have to wait longer for your kid to become available.

15. No kid shall leave our farm before the age of 12 weeks old.

16. A pick up date and time will be arranged for you to come and pick up your goat(s) once they reach 12 weeks of age.  You must pick your goat(s) up on the arranged date and time.  If you are unable to pick your goat(s) up on the arranged date and have to delay pick up then we will charge a fee of $5.00 per day per goat as a holding fee.  This will be payable upon pick up.

17. No goat shall leave our farm without first being fully paid for.  You will be required to make your final payment before you leave with your goat.  There are no exceptions to this rule. Final payments are to be made via email transfer or cash.  No cheques please.

18. Any descriptions we give about our goats are to the best of our knowledge.  We work hard to breed goats that are as close to the Standard of Perfection as possible but not all of our goats are show material, some will be best suited as breeders and others as pets.  

19. All of our goats are disbudded, tattooed and registered with the Canadian Goat Society.

19. We cannot guarantee how a goat will develop once it fully matures.  We can give you our best opinion but there are no guarantees.  We cannot guarantee the fertility or milk production of any goat that leaves our farm.  We also cannot guarantee if a goat will grow scurs or how big they might be.  Males all tend to grow scurs, despite being disbudded. Females generally don't tend to get scurs after being disbudded and if they do they are very small.

21. We offer ongoing support to anyone who has purchased a goat from us.  If you ever have any questions or concerns then please feel free to contact us.

KITTEN SALES POLICY

1. We occasionally have kittens for sale.  We do not have a waiting list.  They will be listed for sale online once they have reached 4 to 6 weeks old.

2. We require a 50% non-refundable deposit of the purchase price to hold a kitten for you.  Under no circumstance will we hold a kitten without a deposit. You can make your deposit via email transfer or cash. No cheques please.

3. Once you have decided which kitten you would like to reserve you have 2 days to send a deposit.  If your deposit is not received within two days your chosen kitten will be re-listed for sale.

4. If you back out of a sale then your deposit will be deemed forfeited. If, however, we deem your chosen kitten ineligible for sale at any time then your deposit will be returned or it can be used towards the purchase of another kitten.

5. Kittens are available for pick up once they reach 8 weeks old.

6. A date and time will be arranged for you to come and pick your kitten(s) up.  If you are delayed beyond this date then a $5.00 per day per kitten holding fee will be applied.  This fee will be payable upon pick up.

7. We do not vaccinate our kittens.  All kittens that leave our farm are healthy.  All of our adult barn cats are in the best of health and receive their annual vet check-ups and vaccinations.  Our kittens are only exposed to healthy cats and therefore you can rest assured that they are in the best of health too.  

8. We make sure to watch out kittens carefully before they leave for their new homes in order to make sure they are thriving.  All of our kittens are litter trained and are eating solid foods before they leave for their new homes.

9. We reserve the right to refuse a sale at any time.

8. We do not offer refunds or accept returns on any kittens.

9. No kitten shall leave our farm without being fully paid for.  There are no exceptions to this rule.  You can make final payment via email transfer or cash.  No cheques please.

10. Once a kitten leaves our farm it is under your discretion what kind of veterinary care it receives.